Privacy Policy

Thanks for visiting our website. This page does it’s best to explain our terms of use and what information we collect whilst you visit our site. We do take your privacy pretty seriously, any information we do collect is not shared or sold!

If you’ve got any questions though, or you’d like us to update any information that we may hold about you, feel free to drop us a line via our contact form or email [email protected] directly.

Website Terms of Use 

Sixth Story Creative Limited are Birmingham website designers and creative graphic designers trading as Sixth Story. Sixth Story Creative Limited is a Limited Company registered in England & Wales under number: 7451857
VAT registration number: 104 7672 23

Head Office and Registered Address:
11 Newhall St, Birmingham B3 3NY

First, the Basics

1. ‘We, us, our’ refers to Sixth Story Creative Limited or Sixth Story or 6S. When we say ‘you’, it refers to any customer, user or visitor to our website. ‘Personal information’ relates to any information that identifies or can be used to identify you, whether that’s directly or indirectly. It might include, but not be limited to your first name, last name, email address, company, job title, phone number or any other information that’s collected whilst using this website.

2. From time to time, we have to make changes to these terms and privacy policy. The date of any changes will be recorded (at the bottom of this page) and when we update any changes to this website and they will be effective immediately.

3. These terms and privacy policy relate to any data that has been collected, or we will collect about and/or from you.

By accessing the website, you accept and agree to the following terms:-

Sixth Story has compiled this website and we accept no responsibility for any loss or damage of whatever nature arising in any way out of the use of, or inability to use, this website or from any error or omission in information contained in this website. Sixth Story reserve the absolute right to alter, suspend or discontinue any aspect of this website or the services provided through it, including your access to it.

Copyright and other intellectual property rights in the content of this website, including any Sixth Story marks, logos and brands contained in the website, belong to Sixth Story or its licensor(s) – who have expressly licensed content to Sixth Story.

None of the content or materials available from this website, whether permission is granted for downloading and/or circulation or otherwise, may be used for commercial exploitation. You are permitted to download and store (on a temporary basis) any of the contents of the website, provided that it is solely to view such contents. You are forbidden from permanently copying, storing or in any way redistributing the contents of this website except for content made specifically for download, such as fact sheets. Such content may be downloaded only for your personal use. The access, downloading and/or use by any person of anything available from this website is entirely at the user’s own risk.

Any links to other websites have been included for convenience only and Sixth Story accepts no responsibility or liability for the contents of, or any loss or damage caused or alleged to be caused by or in connection with use or reliance on the content of, any linked website. The inclusion of any link does not imply endorsement by Sixth Story of any linked website or its provider.

Whilst every care is taken to ensure that the information displayed on this website is correct, no warranty or representation is given to its quality, accuracy, fitness for purpose, usefulness or completeness. In particular, the materials on this website do not give specific legal advice and should not be relied upon as doing so. In particular, users should be aware that laws and regulations might be different outside England & Wales.

Sixth Story will only use any personal data collected during your use of this website in accordance with the current UK data protection legislation and our privacy policy.

You agree to indemnify and hold Sixth Story, and any of its officers, employees and agents harmless from and against all and any expenses, losses, liabilities, damages, costs or expenses of any character incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from misuse of or conduct on, this website and/or breach of these terms.

Privacy Policy is a general audience web site, intended for users of all ages (you must be over 18 to enter into a contract with Sixth Story). Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

Collection of your Personal Information

Information we collect and information you voluntarily give us

When you sign up for newsletters, use our contact or quote form, use our online chat or send us an email, Sixth Story collects personal information that you voluntarily provide us, such as your e-mail address, name, home or work address or telephone number as per the fields on our various forms. This information may also include your IP address, location and other demographic information. You may also provide us with such personal information via our social media channels. By giving us this information, you consent to it being collected, used, disclosed and processed by Sixth Story. You consent to this information being collected, used, disclosed and transferred to the United States and stored via our third-party CMS providers such as MailChimp and HubSpot.

Information that we collect automatically when you browse our website such as your IP address, your operating system, your browsing activity and so on may be collected and kept as part of log files by way of cookies and other tracking technology.

Cookies and tracking

First, cookies are small data files placed on your computer or device when you visit a website. They are widely used by providers to make websites work better and more efficiently for users. Cookies set by us are first-party cookies (set by the site itself and can only be read by this site. They are commonly used for the functionality of the site) and cookies set by others are third-party cookies (for tracking or marketing purposes, these cookies get re-read during a visit on other sites). The latter are the main ones we use through the services we have implemented on our website namely, but not limited to Google Analytics, Hubspot CRM and our Slaask online chat. These cookies can recognise your computer when it visits our website again.

We and any technologies that we use such as Hubspot and Google Analytics collect and store information when you use our website. This may be by way of cookies so that we can track users, track how users interact with our site, serve targeted remarketing ads and gather demographic information that will help us market better in the future. You can control cookies at an individual level by way of cookie settings on your web browser.

We’d be happy upon request to provide details of cookies we use on this website, and if you’d like to see what cookies our website or any other website you can use a service such as

Disclosure of personal information

Information collected by Sixth Story is used solely for the purpose of responding to enquiries, registration as a new client, billing and to communicate about projects, support, services. We do sign clients up to receive our regular newsletter and use one of our services, we may send you a legitimate business offer of another service if we think it’s reasonable to do so. Sixth Story does not collect any information about your computer hardware and software for any other purposes other than tracking enquiries.

If you’ve been included in an email newsletter, you can opt out at any time by following the unsubscribe link at the bottom of the email.

Use of your Personal Information

Sixth Story collects and uses your personal information to process enquiries. It is possible that Sixth Story may also use personal information to inform you of other products or services available from Sixth Story. Sixth Story may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Sixth Story does not sell, rent or lease its customer lists to third parties. Sixth Story may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

Whilst we don’t store things like credit card information, bank details or NI numbers that could be used adversely, we take reasonable and appropriate measures to protect data from loss, misuse or abuse. If you do happen to make credit card payments to Sixth Story, our vendor Stripe is PCI compliant and we do not store any of that data.

We also do our best to keep data up to date and correct to the extent that you provide us with the correct details. If anything changes, please do notify us so that we can keep our records and accounting system up to date.

– Updated 26th February 2018  


Latest blog post

Does your website need an MOT?

When a website goes live, it’s been broadcasted on social media and promoted, it’s important that it’s not left on…

Read blog

13th July 2020

Wanna be our pen pal? Sign up for monthly insights


Please fill in both your name and address.